Online meeting strategy for coalition building wins kudos from Missouri Governor

An online public meeting strategy developed in partnership between the Missouri Dept. of Transportation and HNTB’s public involvement group was honored by Missouri Gov. Jay Nixon on Oct. 15.

The Governor’s Award for Quality and Productivity recognizes State of Missouri teams that excel in the areas of excellence, efficiency, innovation, technology, process improvement, customer service and employee development.

MoDOT and its partner, HNTB Corp., an engineering firm, held Missouri’s first-ever electronic meeting to meaningfully and cost-effectively get input from the public on rebuilding Interstate 70 with lanes separating cars and trucks.  This innovative public involvement tool is believed to be only the second such online meeting in the country.  Due to this innovative approach, up to 10 times as many people attended the online public meeting than had attended previous face-to-face meetings.  MoDOT has since used virtual meetings for other projects as a way to broaden the agency’s outreach efforts and get more people involved in its decision-making process.

Representing HNTB at the award ceremony were Betty Burry and Michael DeMent, APR.

The online public meeting was honored earlier in the week as 2009’s best public involvement approach in the nation at the 2009 National Transportation Public Affairs Workshop. NTPAW is a national organization representing public affairs, public involvement and communications professionals at the nation’s departments of transportation.

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